Meeting 10 13 08

From TMUG - The Triangle Macintosh Users Group

Jump to: navigation, search

Monday, October 13th, 2008

Q and A

TMUG Q and A Sessions are a group effort - Leader facilitates answers from the group. It is a lot of fun and that's why there are multi-answers. No promises that these solutions will work for you.

Q. Moving iTunes Library - moved from internal to external drive - lost some meta data. Now it needs to be moved back. Would like to avoid that, best way.

This is the way to move a library, it should not have lost meta data.

Q. How do I clean a system 9 machine to give away

  • Copy the OS 9 files off the machine - format the drive - reinstall OS 9
  • Norton had utilities for this under system 9
  • Remove drive and replace

Q MS Word - help window has no toolbar, what to do?

cmmd+W will close the window. Other than that - ???

Q TWC - Went to internetfrog.com service was rated poor. Is there an issue?

Try changing DNS servers - try openDNS.org Need to swap modems to take advantage of faster TWC speeds

Q Computer not staying connected to airport.

Rule out computer wifi card - narrowed down to the router itself. To rule out interference from other wifi networks - change your channel to one not being used in your area. Keep in mind that airport to fail - wifi routers will fail. could be yours is on the way out.

Q New security update - anyone have problems.

Some but not a single common problem Here is an idea - restart you mac before installing an update. We forget that we don't restart them very often. Most of the time updates expose existing problem.

Q MacBook - using mail.app not using outgoing server they want.

Check mail.app prefs - check for other servers preset - delete what you don't need - check box that says 'use this server only'

Personal tools